Edgar Acosta is a seasoned Chief Information Security Officer (CISO) with over 20 years of experience leading complex organizations across multiple industries throughout the public and private sectors. Having worked for Fortune 300 companies and the U.S. Air Force, he has a deep understanding of the challenges faced by large enterprises.

Engaging with key stakeholders, Edgar leverages a collaborative approach in creating organization-centric cybersecurity programs designed to enhance the resiliency of business operations in an ever-evolving threat landscape.

Edgar maintains currency on emerging technologies and cybersecurity trends through a combination of research, serving on advisory councils, and participating in summits throughout the year. His dedication to the cybersecurity community is exemplified by a commitment to aiding the development of the next generation of cybersecurity talent.

Edgar earned his Master of Business Administration degree from Colorado State University.

https://www.linkedin.com/in/edgar-b-acosta-jr/

Paula Telck joined Open Technology Solutions in December 2017. She brings over 25 years of experience in Finance, banking and accounting experience to her role as OTS’s Director of Finance. In her current role, Paula is part of OTS’s executive team and plays a key role in financial reporting, developing and executing OTS’s annual budget and working closely with management for cost management and containment. It may be easy to stereotype (and your eyes may have even glazed over) with all this speak of corporate finance but deep in Paula’s heart lies the soul of a biker – Mountain Biker! Mountain biking requires quick actions and reactions, and mental and physical stamina. Ultimately, it keeps her focused, grounded and is an endless challenge, just like her day job, which is why she loves and seeks to be immersed in both.

https://www.linkedin.com/in/paulatelck/

Doug Kearbey brings more than 30 years of successful credit union and information security experience. His knowledge of financial services, audit management, digital banking, administration, and project management provides a diverse set of skills from which to drive on-going success.

Beginning his corporate journey with Bellco Credit Union, Doug has worked in various director and executive level roles throughout his long career. His desire to implement and achieve lasting success has garnered ongoing and varied leadership opportunities.

Doug earned his Bachelor of Science degree from the University of Northern Colorado where he focused on Computer Information Systems. Recently, he completed studies at Western CUNA Management School graduating with honors. He is passionate about blending systems, methods, and processes to generate and realize true workplace transformation.

https://www.linkedin.com/in/arthur-douglas-kearbey-17741325a/

Lori Pedersen, Senior Director of Strategic Delivery, brings a background with a variety of IT roles and industries. She started her career in the financial services industry at UNIPAC/Nelnet as an old-school COBOL mainframe application developer before transitioning to project, process and people leadership roles. More recently Lori has led global PMO teams in the technology industry including Wipro and Hitachi Vantara.  Lori joined Open Technology Solutions in January 2022 as the Director of Strategic Planning. She has taken on leadership of the OTS Project Management Office and served as the project sponsor for the implementation of the new consortium CRM solution – MemberConnect.  In February 2023, Lori was promoted to Senior Director of Strategic Delivery with responsibility for interfacing with the Consortium Executive Committee (CEC) for project delivery related topics.

Lori has a Bachelor of Arts degree in Computer Science from the University of Iowa. Outside of work, Lori is a passionate theatre lover, supporting many local theatre companies in addition to as many Broadway trips as time and finances permit.

https://www.linkedin.com/in/loriapedersen/

Chris Riggle comes to OTS with more than 20 years in the Contact Center and Financial Services verticals. Chris also brings experience from multiple vendors related to Customer Experience platforms such as Genesys, inContact, and Five9. Experience on both the customer and vendor sides allows Chris to bridge the gap that often exists between business requirements and technology solutions. Helping customers realize their Customer Experience journeys and delivering on the needs of the customer has been Chris’ focus for multiple large financial institutions over the past two decades. Chris earned his Masters in Information Technology Management and holds a BS in Business from West Liberty University. Chris is a 20+ year resident of Colorado and enjoys all that it has to offer related to golf, camping, and several other outdoor activities with his wife and kids.

https://www.linkedin.com/in/chrisriggle/

Rob Wright brings more than 35 years of experience in the Financial Industry providing IT services and support to credit union members. He started his career working in a credit union data center. He has held various positions ranging from Computer Operator to IT Manager bringing technology and software solutions to the credit union membership. He joined Open Technology Solutions in 2008 as a Senior Application Support Specialist. He now oversees Application Support and Development, Automation Support and Development, and Business Technology Operations.

Rob holds a Bachelor of Science degree in Information Technology from Metropolitan State College. In his free time, he enjoys camping and fishing with his wife and kids

Shawn Burk brings extensive experience across a wide variety of industries to his role as Director of IT Infrastructure Operations at Open Technology Solutions, including IT Managed Services, Software as a Service (SaaS), and State, Local, and Education (SLED). Shawn previously served as the Senior Manager of IT Infrastructure and Security at the E-470 Public Highway Authority, Shawn is known for cultivating collaboration, fostering growth, and instilling a sense of ownership among teams.

Committed to meaningful work, Shawn engages teams in strategic planning and goal setting, instilling purpose and dedication. He champions a balanced approach to disciplined innovation and operational excellence while nurturing talent for long-term success.

Residing in Castle Rock, Colorado, with his wife and son, Shawn enjoys all types of auto racing and cherishes moments with his family, including traveling, watching movies, or attending sporting events including Rockies baseball.

https://www.linkedin.com/in/shawnburk/